Privacy policy
Mooiziel Natural Cosmetics (Nederland) respects your privacy and ensures that the personal information you provide to us is treated confidentially and in accordance with applicable laws and regulations, including the General Data Protection Regulation. In this privacy statement, we provide information about how we handle your personal data.
What data and what purpose
We only process your personal data for the purpose for which you provide it to us and we do not process more data than is necessary for this purpose.
We use your data to process your orders as quickly and effectively as possible, as well as to carry out sales analyses and personal marketing campaigns. If we want to use your data for another purpose, we will ask for your permission to do so.
If you place an order with Mooiziel Natural Cosmetics, we need your name, gender, e-mail address, billing address, delivery address and payment details to process your order and to keep you informed of the process. In your Mooiziel Natural Cosmetics account, we store information such as your name and address, gender, e-mail address, telephone number, delivery and payment details, so that you do not have to re-enter them every time you place a new order. When you place an order, or consult your Mooiziel Natural Cosmetics account, your data is protected by Secure Socket Layer (SSL) technology. This makes the information unreadable for third parties. You can check this via the lock icon in your web browser and via the ‘s’ after http in the web address.
Account with Mooiziel Natural Cosmetics
On our website, you can create an account, which is protected by a password and linked to your email address. You enter your details yourself, such as your name and address, gender, e-mail address, telephone number, delivery and payment details, so that you do not have to re-enter them every time you place a new order. You can also change it yourself at any time by logging in to your account.
When you create an account with Mooiziel Natural Cosmetics, you will be asked to enter a password. If the password becomes known to third parties, Mooiziel Natural Cosmetics is not liable for any damage resulting from any unauthorized access to the account. You can also indicate that you would like to receive the newsletter and personalized messages with information, promotions and events by e-mail. The content that matches your interests is also shown on the website. Your account will populate your favorite store and other preferences as much as possible. Via the account environment on the Website you can set and manage your preferences and interests and you can subscribe and unsubscribe to the newsletter.
The Mooiziel Natural Cosmetics account aims to improve the customer experience and increase satisfaction, among other things through personalized communication with information, offers, promotions and events that are tailored as much as possible to the preferences, interests and purchases of members. Information about preferences and interests is also based on use of the website and other services and (online) purchases and is automatically linked to the account.
Newsletter
You can sign up for the online newsletter of Mooiziel Natural Cosmetics. At the same time, you grant Mooiziel Natural Cosmetics permission to store your personal data and e-mail address. Mooiziel Natural Cosmetics uses this stored information to inform you about new items, activities on the webstore, promotions, etc. It is also possible that Mooiziel Natural Cosmetics will contact you by e-mail to participate in market research to improve its products and/or services. Of course, you are completely free to refrain from doing so. You will also be offered the option to unsubscribe and stop receiving the newsletter.
When you subscribe to our newsletter, we use the information you provide to send you the newsletter. After registration, you can unsubscribe from (receiving) the newsletter at any time by sending an e-mail info@mooiziel.net.
Disclosure to third parties
We may provide the data you provide to us to third parties (processors) if this is necessary for the execution of the purposes described above.
We use a third party for:
Fulfilment partner
Logistic partners
Marketing service provider
IT service provider
Development partner
Hosting partner
Financial services company
Minors
We only process personal data of minors (persons under the age of 12) with written consent from the parent, guardian or legal representative.
Retention period
We do not store your personal data any longer than is necessary for the purpose for which it was provided or is required by law.
Customers: 3 years after termination of the agreement
Suppliers: 3 years after termination of the agreement
Marketing: up to 12 months after contact
Online application: 4 weeks after the end of the application procedure or 1 year if the applicant has given explicit permission for this.
Security
We take the protection of your data seriously and have taken appropriate technical and organizational measures to protect your personal data. Among other things, through:
Information Security Policy
Access security
Password Policy
Data Breach Protocol
Firewall
Anti virus
Encryption by means of SSL certificate (HTTPS)
Data minimization
Rights regarding your data
With regard to the personal data that we process about you, you have the following rights:
Right of access
Right to rectification
Right to erasure (to be forgotten)
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint
If you would like to inspect the personal data that Mooiziel Natural Cosmetics has recorded about you or if you would like to make use of one of the other rights mentioned above, you can contact our customer service by e-mail via info@mooiziel.net. Mooiziel Natural Cosmetics will respond to your request within four weeks.
Links to other websites and social media
On our website you can find a number of references to websites of other organizations. We have no control over these external websites and are not liable for the way in which these parties handle personal data.
Privacy Policy Social Media Photos
Mooiziel Natural Cosmetics may ask you if we can use your Instagram photo for marketing purposes. We will contact you if you post a photo and mention Mooiziel Natural Cosmetics, by tagging our account (@mooiziel_natural_cosmetics) or using one of our hashtags. We will not use the photo without your permission. You can then find your photo on our website, on our Instagram account or in our social media ads on Facebook and Instagram.
Cookies and web statistics
Like other webshops, Mooiziel Natural Cosmetics also uses so-called ‘cookies’. These are small files that are downloaded by your computer when you visit the Mooiziel Natural Cosmetics website. A cookie is a small text file that is sent to your computer when you visit the website and stored by your browser on your computer’s hard drive. Cookies allow the server to recognize the browser again and keep track of what you have done in the past. Mooiziel Natural Cosmetics uses cookies to remember your settings and preferences, making your next visit to our website easier and faster.
We also use cookies to register how often the Mooiziel Natural Cosmetics website is visited, through which links this is done and what the preferences of our visitors are. The data we obtain in this way remains anonymous.
Which Cookies are used by Mooiziel Natural Cosmetics?
1. Functional cookies: these cookies are necessary for the functioning of our website. For example, they ensure that certain preferences are remembered and make it easier to navigate between the different pages.
2. Analytical cookies: third-party software is used to measure how often our website is visited and which pages are visited the most. Statistical analysis of this data enables us to further optimize our website.
3. Marketing & advertising cookies: we and third parties we work with place marketing cookies on our webstore. These marketing cookies allow us to show you the most relevant advertisements and content possible based on your online surfing, search and buying behaviour, but also to keep track of which advertisements you have seen. We can also recognize if you click through to our webstore from an e-mail message from Mooiziel Natural Cosmetics. With your permission, we can also make our communications more personal and relevant for you.
We have entered into processing agreements with suppliers for whom this applies.
You can set your own browser so that you do not receive cookies. Instructions on how to adjust your browser’s settings can be found under “Help” in the toolbar of most browsers. Although you can still visit the site as a visitor, it is possible that if cookies are not accepted, certain services or elements of the site may not function optimally. Not accepting cookies restricts the use of our site and services.
Complaints
If you have a complaint about the processing of your personal data, we ask you to contact us directly. We will then try to find a solution together with you. In addition, you always have the right to file a complaint with the supervisory authority: the Dutch Data Protection Authority.
Alterations
Our privacy policy is tailored to the use of and the possibilities on this website. We reserve the right to amend this privacy statement. It is therefore advisable to consult this privacy statement regularly.
Contact
If you have any questions after reading this privacy statement, please contact us using the contact details below:
Mooiziel Natural Cosmetics
235 Liendenhof
1108 HP Amsterdam
The Netherlands
Mooiziel Natural Cosmetics’s customer service can be reached by email from Monday to Friday from 9:00 am to 5:00 pm, info@mooiziel.net.
